• Welcome to Technology Support Services


    The mission of the Wappingers Central School District is to empower all of our students with the competencies and confidence to challenge themselves, to pursue their passions, and to realize their potential while growing as responsible members of their community.

    The Wappingers Central School District takes pride in providing an educational environment that ensures students are continuous learners who can successfully embrace 21st-century concepts and skills. Technology Support Services is responsible for processing the District's daily computer workload and for assuring that the District's computers, data/voice network resources are available at optimal performance levels on a day-to-day basis. These responsibilities include computer hardware and network equipment maintenance, systems administration, computer and network security, computer and network troubleshooting, coordination, and operation of the Voice-Over-IP telephone system. We provide staff with technical assistance, repairs, installations, and maintenance of district equipment throughout each of our buildings.

    If you are experiencing problems, please contact our Help Desk at x40877 so that we may be able to assist you. 

    PARENTS!

    If your child has a device that is malfunctioning and/or damaged, please contact us at parent.portal@wcsdny.org and we will be happy to assist. In your email, please include: 

    • Your child's name.
    • The 6-digit tag number found on the sticker on the bottom of the device
    • The issue you are expiring.
    • Whether or not you purchased insurance for the device.

    Once reported, students should return the device to the Computer Lab TA immediately. We understand that things happen and breakage is unfortunately expected. Upon analysis by the technology staff, it will be determined whether or not the device was damaged or if it was a manufacturing defect. 

    When submitting their device for repair, students will be assigned a temporary device for use which they will need to return at the end of each school day until their original device can be repaired or replaced.

    REMINDER: All devices (Chromebooks and Hotspots) that were borrowed between March 2020 and June 2021 still need to be returned. If you still have your child's device and need to return it, you can drop it off at our District Offices at 25 Corporate Park Drive in Hopewell Junction. 

    If you have any questions you can email us at parent.portal@wcsdny.org and we will be happy to assist.

    District Forms


    District Policies

    Internet Safety and Data Privacy

    Additional Resources

     

    TEACHERS - Need an app added to one of our district-owned iPads or an app/extension for the Chromebooks?

    Please use the following form to submit your iPad app requests: iPad App Request Form

    Please use the following to submit your Chromebook requests: Chromebook App/Extension Request Form

    Art Schouten
    Director of Instructional Technology
    25 Corporate Park Drive
    Hopewell Junction, NY 12533
    845-298-5000 x40180
    arthur.schouten@wcsdny.org

    Margie Lyons
    Administrative Assistant
    845-298-5000 x40139
    margaret.lyons@wcsdny.org
Last Modified on September 29, 2021